Returns & Exchanges

Exchange Information

I've received my order, but it's not suitable. How do I return it?

  • We regret to inform that due to hygiene factors we are unable to accept returns of all
    Beauty & Fragrances, earrings, hair accessories, cosmetics, socks and underwear may
    not be refunded or exchanged at any time of any products sold from the website.
  • Bags & Accessories: We guarantee to refund unworn or unwashed items when you
    return it in sellable condition, with the original receipt and packaging, within 15 days
    of your purchase. We reserve the right to refuse any return sent or communicated after
    the 15 day period or the return of any item which is not in the same condition as when